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Chatbot Technology: Why Different Businesses Must Adopt It?Chatbot Development Trends 1. Education 2. Transportation 3. Healthcare 4. Finance 5. Real Estate 6 Hotels and Restaurants 7. App Development Sector 8. News and Media Wrapping Up

Chatbot technology is extremely helpful for all of the brands who are aiming to develop their brand image and provide the best service to the customer. Thanks to technological advancement, due to which chatbot has become much more powerful in the last few decades. According to eMarketer research, approximately 35 million Americans use personal assistants, voice-activated at least once a month. Thus, Chatbot development trends has become talk of the town in many industries.

According to a Grand View Research report, the Chatbot market has jumped high in recent years; it has reached around $1.2 billion worldwide in less than ten years. And experts are predicting that this market is going to grow at a compounded annual growth rate of around 24%. Chatbots are becoming more AI-driven; it has the capability of handling all human interaction easily and smoothly. Chatbots are taking over traditional conversational services and have been adopted by many of the businesses to enhance their customer service.

Chatbot Technology: Why Different Businesses Must Adopt It?

Most of the businesses nowadays are adopting chatbot technology for their business. The effectiveness of the user interface differs from one business to another. Hence if you want to know whether this advanced chatbot technology will suit your business or now have a quick glance over different industries, which are leveraging the advantages from a chatbot.

Chatbot Development Trends

1. Education

Chatbot technology is powered by Artificial intelligence and acts as an intelligent tutoring system. It offers a personalized learning experience to the students and analyzes the progress of them. It provides a quick response to students’ queries and helps them to get a better manner from where they can learn.

2. Transportation

Most of the transportation agencies are using AI-powered chatbot these days. They can help their customers to find the best hotels, book tickets, and much more. Besides, this chatbot also helps travelers to book cabs using any app solution, book tables at a restaurant nearby, and also provide weather forecasts and local insights so they can easily plan their trip and enjoy their journey without any hassle.
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3. Healthcare

Now patients can easily book their appointment with the help of chatbot technology. It also reminds patients to take their regular medicines and also refill prescriptions to them. Moreover, some of the advanced chatbots also monitor patients’ health and give them the best advice on which treatment to have; it also diagnoses the patient in the best way.

4. Finance

Now, most people do not have to rush to banks now and then for completing their work related to banks. They can just accomplish it without leaving the comfort of their sofas with the help of chatbot technology. They can get all the information like current balance, expenses, tax deduction, and much more through chatbot adopted by the bank.

5. Real Estate

Every customer has a unique requirement when they are looking to buy an apartment or house. Al-based chatbots help businesses to know the needs of their customers and answer all the queries quickly than ever before. When businesses know what the customers exactly want, they can recommend the property of their choice, which results in improving sales and profit-making.

6 Hotels and Restaurants

Chatbots have undoubtedly changed the business interaction process with their prospective customers and helped them to solve all their prospective customers’ issues. It helps business owners to provide their customers with a quick and effective response whenever customers expect to have from your business. The hospitality industry is leveraging its use to chatbots to create effective guest profiling.
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This AI-powered helps them to service their customers in an accurate and efficient manner.

By integrating chatbot with the hospitality industry, it becomes easier for hotel managers to provide 24*7 customer service to their prospective customers. This can help to reduce the complete workload of front desk staff. However, it also helps them to provide an engaging and amazing experience to their prospective customers. Chatbots can help to solve guest queries and can provide them with instant results, which ultimately results in utmost guest satisfaction.

7. App Development Sector

Chatbots are making their way to improving customer experience and business process efficiency. The website and app development sector are leveraging the use of chatbots to solve their customer issues in real-time. It helps them to improve their customer service and increase their sales. It answers all their questions about how much it costs to develop an app like eventbrite or any other. The bot displays all the essential things.

The bot displays a different type of development process for which they are searching for.
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They can answer any of their questions with AI-based technology and help them make the best decision based on their questions. It will help them to improve their experience in real-time and will provide them with excellent customer service that they demand to have from any of the business sectors.

8. News and Media

Pew Research Center report shows that 67% of US adults leverage news on social media platforms. More than 20% of customers turn to social media platforms to find what is going on all over the world. They explore news, media, and much more over social platforms; thus many agencies step ahead to integrate for social messaging platforms. CNN has integrated chatbot for Facebook messaging, solving customer issues, and much more.

Undoubtedly the future of AI-powered chatbot is bright in the media and news sector. It allows the platform users to explore a variety of topics that they love the most and recommended the same. The data of users is collected from their past searches, allowing them to view content that pop-ups in front of them as per their interest.

Wrapping Up

Many businesses have already implemented the chatbot technology for their business, as they have realized its importance. And if you want to offer the best customer service to your customers and want to win their hearts, then it becomes vital for you to adopt chatbot technology for your business.

Chatbot Development Trends: Top Business Sectors Leveraging Its Use!