AI-based photo editor FaceApp has now responded with a clarification on the privacy controversy around uploading users’ photos to the cloud without alerting them, and overriding access to camera roll in settings on iOS.
True, We are talking about the which is viral around the world right now on social media with its #FaceAppChallenge also raised some privacy concerns.
The main concern is that FaceApp, a Russian startup, uploads users’ photos to the cloud — without making it clear to them that processing is not going on locally on their device.
In a statement, FaceApp said that it is receiving a lot of inquiries regarding their privacy policy and therefore it is providing a few following points that explain the basics:
Here’s its statement in full:
We are receiving a lot of inquiries regarding our privacy policy and therefore, would like to provide a few points that explain the basics:
1. FaceApp performs most of the photo processing in the cloud. We only upload a photo selected by a user for editing. We never transfer any other images from the phone to the cloud.
2. We might store an uploaded photo in the cloud. The main reason for that is performance and traffic: we want to make sure that the user doesn’t upload the photo repeatedly for every edit operation. Most images are deleted from our servers within 48 hours from the upload date.
3. We accept requests from users for removing all their data from our servers. Our support team is currently overloaded, but these requests have our priority. For the fastest processing, we recommend sending the requests from the FaceApp mobile app using “Settings->Support->Report a bug” with the word “privacy” in the subject line. We are working on the better UI for that.
4. All FaceApp features are available without logging in, and you can log in only from the settings screen. As a result, 99% of users don’t log in; therefore, we don’t have access to any data that could identify a person.
5. We don’t sell or share any user data with any third parties.
6. Even though the core R&D team is located in Russia, the user data is not transferred to Russia.
Additionally, we’d like to comment on one of the most common concerns: all pictures from the gallery are uploaded to our servers after a user grants access to the photos (for example, https://twitter.com/joshuanozzi/status/1150961777548701696). We don’t do that. We upload only a photo selected for editing. You can quickly check this with any of network sniffing tools available on the internet.