How to download everything Apple knows about you

Deval Shah
Deval Shah May 28, 2018
Updated 2023/09/01 at 12:30 PM

Apple just updated its privacy policy, and on Wednesday it also launched a new website that allows you to correct your personal data or delete your Apple account entirely.

In some regions, such as the EU, you can download an entire copy of your Apple ID and iCloud data, which shows you everything Apple knows about you.
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You can visit Apple’s new site at privacy.apple.com.

Here’s what you see after you log in in the US:

Data and Privacy
Apple.com

But, according to 9to5Mac, if you’re in the correct region, you can download data from these categories:

ilcoud data categories9to5Mac

This new privacy page is partly in response to the new European policy called GDPR, which requires internet companies to tell users which data they’re collecting and what they plan to do with it. But Apple has said privacy is a core company emphasis as well.

Unfortunately, for now, if you’re in the US, asking for the data Apple has about you is more complicated. (It’s mostly info like the iPhones you’ve purchased, the music in your iTunes library, and data such as who you called, and when, on FaceTime.)

For those in the US, here’s the current process. First, you should head to Apple’s Privacy Policy page, which can be found at https://www.apple.com/legal/privacy/en-ww/.

There’s a “Privacy Contact Form” somewhere in that wall of text, or you can go directly to apple.com/legal/privacy/contact. Pick your country and language.
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Then fill out the form, including your name and email, and in the details box, write that you’re requesting a copy of your personal data.

It should look like this:

Privacy Enquiries
Image Source: Business Insider

Submit that, and wait for a little while. You’ll get an email from Apple with a few very specific requests, for security purposes. Here’s what I got a few days later:

request personal information

Once you send in that information, Apple will send your data to you in an email.

Eventually, Americans will get a more streamlined system like the new website, but for now, this is how you do it.
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