The landscape of work has continued to evolve, thanks in large part to technological advancements that have taken place over the years. While there are many who would argue that the advent of new technologies would make some existing jobs obsolete, it’s also undeniable that technology opens up not just new opportunities for employment, but also new ways to make an employee’s work life better.
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In the past, many people were legitimately concerned about how artificial intelligence (AI) would take over jobs and render a human workforce largely outdated. However, what happened was quite the opposite: technology had ushered in a new wave of employment opportunities, the growth of which was quite unprecedented. And with this rising demand for experts in novel careers like social media marketing, app development, and even drone piloting, there came breakthroughs in how staff and management alike conducted their work activities quickly and efficiently.
From simple innovations such as using a word processor to utilizing more complex software like 3D design tools, there are numerous ways in which technology has helped both an individual and organization’s work setup. Here are some of them:
1. Greater Flexibility
Despite its fatal consequences to the global population, the COVID-19 pandemic caused a great shift in regular workplace arrangements by making telecommuting the norm instead of the exception. Without technology, a work-from-home setup would be near impossible to achieve as it requires, at the bare minimum, a stable internet connection and a good computer or laptop that can function beyond the capacity of what an old personal computer could do. Gone are the days when being employed meant going to an actual office and enduring long hours of commute. With the numerous apps and software available in the market, employees can finish their daily work tasks in the comfort of their own homes. With the kind of flexibility offered by such a setup, employees won’t just have greater flexibility in their work arrangement, but they can also keep themselves safe from the virus by traveling only when it’s essential.
Additionally, employees would be able to enjoy a better work-life balance with remote work since they can craft their schedule to suit their lifestyle and responsibilities outside of work. This can ultimately lead to better employee retention and satisfaction in the company.
Moreover, condensed workweeks are also achievable thanks to technology. Employees can finish tasks faster through the use of smartphones or tablets that allow them to take advantage of downtimes. For instance, while waiting in line at the grocery, an employee can check emails, respond to clients, and update documents through their mobile device.
2. Better Organization Methods
Apps abound these days and a lot of them have been made to help both staff and management achieve a more organized workflow. For instance, numerous project management software are dedicated to helping prioritize which tasks will move the project forward in the most efficient manner. These software also help in the gathering, interpretation, and analysis of data that will guide individuals and teams toward a project’s successful completion.
With technology, data can be gathered not just in one place, but in a way that would help pertinent team members make sense of them in relation to their primary tasks.
For those working in the human resource department, software for employee management can also help with proper scheduling, especially for those who work shifts. Scheduling software also make it easier for employees to file leaves, and for HR to keep track of attendance without having to manually go through logbooks.
Organized scheduling is also applicable to those working outside of the typical office setup. For instance, a social media calendar can benefit those working in the social media industry or freelancers looking to regularly post content to promote their services. They can try this out to help plan what content to post, as well as to optimize the best time to post them. Using a tool to craft a social media calendar makes it easier to sort topics, target the appropriate audience, and achieve projected goals.
3. Increased Productivity
Repetitive tasks are among the many factors that can hamper workplace productivity. Manual processes such as using paper-based systems, handwritten notes, or spreadsheets for accounting are just a few examples of these. Nowadays, however, there are programs that can simply automate these tasks, eliminating not only lengthy completion times, but also human error, increased labor costs, compliance risks, and erratic workflows.
The integration of automation and even artificial intelligence into operational processes has allowed both staff and management to focus on their core activities instead of waste time doing tasks that are not only repetitive, but also uncreative. For instance, a simple accounting app replacing the use of spreadsheets cuts down on manual data entry, thus delivering results in a more timely manner with little to no errors. Because of this, a member of the finance department would be able to focus their attention on budget allocation strategies to maximize both the available resources and projected profits.
Those working in customer service have also benefited from technological advancements such as chatbots that can filter customer inquiries and concerns. With the use of AI, chatbots can determine which queries can be addressed by pre-programmed answers and which ones need the expertise of a human representative.
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This way, both parties benefit—the customer gets accurate, immediate answers, while a customer representative can spend more time addressing queries that need their attention.
4. Better Team Collaboration
Employee collaboration in the workplace is a key factor not only in the success of a company, but also in the satisfaction of the employees themselves. If a team practices open communication, the ideas, skills, and competencies of each member are taken into account and more valued.
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Without proper team collaboration, a breakdown in communication can occur, thereby causing delays as well as mistakes in the implementation and execution of processes.
Fortunately, there are various tools that have been developed to enhance team collaboration across all departments. Examples of these include the following:
- Shared workspace platforms for better synchronization of tasks
- File-sharing apps for the easy transfer of relevant documents
- Customizable dashboards that can suit the responsibilities of each member
- Instant messaging channels that can organize messages and focus on specific topics for discussion
- Video conferencing for quick, real-time updates
- Screen sharing for more efficient tutorials
- E-calendars for a more organized scheduling system applicable to both internal schedules and external events management
- Collaborative budgeting and accounting software that can make more efficient and accurate calculations
5. Better Safety and Security
Safety and security are paramount in any industry or workplace. And without technology, security breaches can happen more frequently, exposing not only data, assets, and services, but also employees to dangers that a workplace might be susceptible to.
As security breaches become more sophisticated over the years, the need for stronger safety and security protocols become all the more important. With the right tools or software, the following workplace hazards can be prevented:
- Compromised company information
- Hackers gaining access to sensitive customer information and leaking it
- Data being accessed by the wrong people or those who don’t have the required authorization level
- Non-personnel gaining access to office premises
Aside from preventing data and workplace breaches, advancements in technology have also minimized physical risks among employees through the use of wearables that could, for instance, detect poor air quality, proximity to danger zones, or when an employee is suffering from stress or fatigue that would make them more prone to accidents. Drones and robots are particularly helpful for those in the construction industry as these unmanned devices can help in site inspection and monitoring, as well as accessing narrow, dangerous spaces such as tunnels.
More advanced technologies such as virtual reality and augmented reality have also aided in simulation programs and training drills without the need for live personnel to conduct these sessions. Workers can practice handling potentially dangerous equipment while minimizing the risks and hazards that come with it.
Conclusion
These are just some of the numerous ways that technology has improved work life for employees, freelancers, managers, and the like. Thanks to advancements like mobile devices, artificial intelligence, applications and software, and virtual and augmented reality, among others, people working in any industry can enjoy greater flexibility, increased productivity, better communication and collaboration among team members, more efficient organization methods, and stronger safety and security measures in place.
Other ways that technology has improved work life in general is by paving the way for remote work to become the norm, especially at this time, when a global pandemic has caused a drastic shift among the world’s workforce, not to mention the operational processes of many companies. Even before COVID-19, remote work has been slowly gaining traction, what with the rise of collaborative technologies such as synchronized dashboards, instant messaging apps for teams, and video conferencing. Portable devices have also made it easier for people to work on-the-go, allowing them to achieve a greater measure of work-life balance.
Thanks to technology, the traditional office setup is slowly being altered as it becomes more concerned about employees, thus enriching their experience and motivating them to do better in their chosen professions.