When talking about internet outages, you will need to know they are really not uncommon. They happen quite often and many businesses have already experienced what it’s like when internet outage happens. As the majority of this type of events is unpredicted, it’s crucial to try to solve the issue as soon as possible so you can continue with your regular activities.
After all, internet outage doesn’t happen only to home internet users, it happens to businesses whose performance depends on their connection to the Internet. So, what do businesses need to know when it comes to internet outage? Is there a way to handle the problem quickly and continue as if nothing ever happened?
Let’s take a closer look at this problem to understand what options do both home and business owners have if they want to successfully solve it.
The Internet Outage Range
Most of the times, we think about internet outage in terms of home users. You’re watching a movie at home or you’re downloading important files for your business and suddenly everything stops. Your movie is paused and your files are no longer downloading. But, internet outage can happen on a much wider range than just one home. It can happen to a big business building or the entire area of buildings.
Imagine you couldn’t connect to the Internet and you have an important call with an overseas company interested in multi-million dollar deal. Or you need to send the report to your supervisor and it’s only a few minutes to your deadline when you notice that you can’t connect to the Internet. Not being able to connect for only 20 minutes can have severe consequences for many companies whose business relies on the Internet, whether it’s for e-commerce or customer support. One of these consequences can be a tremendous loss in revenue.
Nobody is immune to internet outages, from a person who’s connected from the comfort of his home to a multinational corporation. Luckily, the situation is not as devastating as it might sound to those who are thinking about it for the first time. There are solutions to such problems and they can be implemented by anybody who’s close to the technological device or technician in your internet provider company.
Understanding Your Risks
Be aware that fibre and cable internet outages happen. It’s inconvenient and sometimes devastating, but it happens. If you’re running a small business that needs the Internet to function, you know how terrifying it sounds to be left without the Internet for one, two or even more hours. That’s why it’s crucial you understand your risks and all the consequences that might happen due to an internet outage.
One of the biggest concerns for small and midsize businesses is, of course, the business interruption. They rely on Internet access for their point-of-sale transactions, website promotions, social media interactions, cloud-based payroll, inventory applications and so on. So, how can an internet outage not be a big deal for them?
That’s why all businesses, including multinational corporations, need contingency planning. There are numerous backup Internet options or even different landline technologies that could be utilized e.g. fibre and DSL, just in case if things go wrong. However, you should know that these technologies usually have the same central office, so it’s probably that they will both go down, not just one of them.
Consider options such as 4G cellular services that could be a good assessment of your contingency plan. They are pretty expensive after you exceed the data cap and can also be inconsistent and spotty. The most efficient way to handle internet outage is finding the alternate path connectivity.
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Having a combination of a terrestrial primary connection and a satellite Internet backup link is the best way to protect your business from internet outages. With satellite, companies can get a backup connection that is active immediately if a primary internet outage occurs.
Luckily, among numerous satellite services, you will find reliable and cost-effective options. All you need to do is to install a Wi-Fi modem, antenna and a failover router. Once you’ve got this covered, you don’t have to worry about losing the Internet connection as the failover router will detect when you’ve lost it and send you traffic over the high-speed satellite connection.
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Then, when it detects your primary connection is restored, it will send the traffic back over the landline connection.
Conclusion
Internet outage is not the worst thing that could happen to you. It’s much worse if you’re aware all of these solutions on the market but choose to passively wait for an internet outage to do something about it.
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Keep in mind that prevention and preparation are crucial in these situations!