Zoho CRM AI (Zia)

Zoho CRM includes Zia, an AI assistant that helps businesses predict sales trends, automate workflows, and analyze customer interactions. It is widely used by SMBs because of its affordable pricing.

Key Features:

• AI sales prediction

• Workflow automation

• Voice assistant

• Lead scoring

• Email sentiment analysis

• CRM analytics

FAQs:

Is Zoho CRM budget-friendly?

Yes.

Does it offer AI features in lower plans?

Some features are limited.

Is it good for SMBs?

Yes.